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Answered By: Jean Reese
Last Updated: Jul 20, 2016     Views: 39

If you find that you are "locked out"  from downloading it's generally because the Library's EZproxy does have limits in place. Some subscription databases may be shut down by the vendors if they detect what they consider abusive downloading. The EZproxy limit is in place to keep this from happening.  

Deactivated accounts will automatically reset in one hour.  For more information, you can call Larry Hansard at 615-904-8516. 

For more information on other activities besides downloading that may contribute to being temporarily "locked out",  check the link below

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